Welcome to 10betuae.com (“we”, “us”, “the Website”). We are committed to protecting your personal information and processing it responsibly, transparently, and in accordance with applicable data protection laws.
This Privacy Policy explains what types of data we collect, how we use it, and what rights you have.
1. Data Controller
The Website operator is the data controller responsible for processing your personal data.
For privacy-related inquiries, please contact:
support@10betuae.com
2. Information We Collect
We may collect the following categories of data:
2.1 Information You Provide
- Full name, email address, phone number
- Registration details (username, password)
- Identity verification documents
- Messages you send via forms or email
2.2 Automatically Collected Information
- IP address
- Browser type, device type, operating system
- Access times, page interactions, clicks
- Cookies and tracking technologies
2.3 Transaction and Gaming Data
- Deposits and withdrawals
- Payment provider information
- Game history, bets, wins, losses
- Player preferences and behavioural data
3. How We Use Your Data
We process personal data for the following purposes:
- To create and manage your account
- To process payments and ensure transaction security
- To comply with legal and regulatory obligations (KYC / AML)
- To ensure responsible gaming practices
- To improve website performance and user experience
- To detect and prevent fraud, abuse, or security risks
- To send promotional communications (only with your consent)
- To provide customer support and respond to inquiries
4. Legal Basis for Processing
We rely on the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (security, analytics, platform functionality)
- Consent (marketing, optional cookies)
5. Data Disclosure
We may share your information with trusted third parties such as:
- Payment and banking partners
- Identity verification and KYC service providers
- Hosting, analytics, and fraud-prevention services
- Regulatory authorities when legally required
We do not sell your personal data.
6. Data Storage and Security
We retain personal information only for as long as necessary for:
- Legal and regulatory requirements
- Service provision
- Security and dispute resolution
We use industry-standard security measures such as:
- SSL / TLS encryption
- Firewalls and fraud detection systems
- Restricted access to sensitive information
7. Your Rights
You have the following rights regarding your personal data:
- Access to your stored data
- Correction of inaccurate information
- Request data deletion (“right to be forgotten”)
- Restriction or objection to processing
- Data portability
- Withdrawal of consent at any time
To exercise your rights, please contact:
support@10betuae.com
